Website Updates & Content Changes
Updating text, images, pages, promotions, business information and other website content.
Website maintenance & support
Your website, taken care of.
From everyday updates and technical fixes to ongoing maintenance and support, we help keep your website running smoothly, so you can focus on your business.
Ongoing care
A great website needs ongoing care.
Launching a website is only the beginning. As your business evolves, your website needs attention — updated content, maintained software, resolved technical issues and the occasional improvement.
Mardoc provides reliable, practical website maintenance in Melbourne and across Australia, so you don’t have to handle every technical task yourself.
Your website shouldn’t become another job on your to-do list. We support suitable existing websites — not just the ones we built.
What we help with
Website support that covers the essentials.
What’s included depends on your platform, your website’s condition and the scope we agree together.
Technical Maintenance
Maintaining supported software, themes, plugins and related website components where applicable to the platform.
Security & Backups
Helping manage appropriate website security practices, backups and recovery preparation, depending on the platform and hosting arrangements.
Troubleshooting & Fixes
Investigating broken functionality, display problems, website errors and other technical issues.
Performance & Website Health
Reviewing website performance, functionality and technical health, and identifying opportunities for improvement.
Ongoing Improvements
Supporting website enhancements, new sections, functionality changes and other agreed development work as business needs evolve.
Platforms we specialise in
Specialist support for the platforms we know.
WordPress Maintenance & Support
We work with WordPress websites and understand the importance of keeping their software and content properly maintained.
Support may include
- WordPress core updates
- Theme and plugin updates
- Website backups
- Security checks
- Troubleshooting
- Content and design changes
- Performance improvements
- Hosting-related assistance where access and arrangements permit
Wix Website Support
We support businesses using Wix, including Wix Editor and Wix Studio — focusing on the content, design and features that matter on the platform.
Support may include
- Website content updates
- Design and layout adjustments
- New pages and sections
- Responsive layout improvements
- Website troubleshooting
- Forms and website feature updates
- Platform-specific improvements
Custom Application Support
Ongoing technical support and development for custom applications and digital platforms developed by Mardoc. Applications built by other providers can be assessed first.
Support may include
- Bug fixes and troubleshooting
- Feature improvements
- Application maintenance
- Technical updates
- Workflow enhancements
- Integration maintenance where feasible
- Ongoing development
Custom applications built by other providers are assessed on their technology, codebase quality, documentation, infrastructure, security, technical access and maintainability before we can confirm support.
Existing websites
We can help, even if we didn’t build it.
You don’t need a brand-new website to work with Mardoc. We can review suitable existing WordPress and Wix websites and discuss the ongoing support they need.
For custom applications built by another developer, we first assess the technology and technical requirements before determining whether support is possible.
Whether we’ve built your website from the ground up or you’re looking for someone to take over its day-to-day care, we’ll help you understand the support options available.
Flexible support
Support that fits your business.
One-off website support
For individual website updates, troubleshooting, fixes, content changes or technical assistance — subject to suitability, available access and project scope.
Ongoing website maintenance
For businesses wanting a reliable partner to regularly manage agreed maintenance, website updates and ongoing technical requirements.
Our approach
Straightforward support, without the technical headaches.
Review
Understand the website, platform, current condition and support requirements.
Recommend
Identify suitable maintenance arrangements, improvements or individual support tasks.
Maintain
Carry out agreed updates, fixes and support activities.
Improve
Review opportunities to keep the website useful, functional and aligned with the business.
Website maintenance FAQs
Better brands together
Need a hand looking after your website?
Whether you need help with a specific issue or a reliable partner for ongoing website care, let’s talk about how we can support your business.